800.862.1973

My debt is to the craftsmen who make our furniture. They are Thos. Moser – not me, them. – Tom Moser

Showrooms

Thos. Moser Website Privacy Notice

LAST UPDATED: November 2023

Introduction

This Privacy Notice describes the privacy practices of Thos. Moser Cabinetmakers (“we”, “us”, “our” or “Thos. Moser”) applicable to your use of our website located at www.thosmoser.com (“Website”), including how we collect and use personal information via the Website. By using our Website, you are consenting to our collection and use of information in accordance with this Privacy Notice, in addition to accepting our Terms of Service.

What This Privacy Notice Does and Does Not Cover

This Privacy Notice applies only to personal information collected by Thos. Moser via the Website. This Privacy Notice specifically does not apply to personal information collected by Thos. Moser offline or through any other means or to personal information collected by any party other than Thos. Moser.

Collection of Personal Information

Through our Website, Thos. Moser may collect: (1) contact information (such as your name, company name, mailing address, email address, phone number and other contact information) (“Contact Information”); (2) billing and payment information (such as your credit card number, billing address and other billing and payment information) (“Payment Information”); and (3) details regarding your usage of the Website (“Usage Information”).

We collect Contact Information and Payment Information directly from you when you provide it to us, such as by filling in forms on the Website.

We collect Usage Information through the use of server logs (when you interact with the Website, servers automatically record usage information that your browser or device sends such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and this data may be stored in log files), and through the use of third-party data analytics providers (e.g., Google Analytics and Hot Jar). We may also receive data from third parties or other sources.

Use and Disclosure of Personal Information

Thos. Moser uses Contact Information to provide you with information, products or services that you request from us or that we believe may be of interest to you and to respond to your comments and questions. Thos. Moser also uses your Contact Information and Payment Information to process and fulfill any orders that you place. Thos. Moser uses Usage Information to: present, personalize, improve, and maintain our Website; market our products and services to you and our user base as a whole; and gather aggregate information about the Website user base as a whole. We may also share personal information with third-party marketing partners for marketing purposes. We may also use personal information to fulfill any other purpose for which you provide personal information and/or fulfill any other lawful business purpose.

Thos. Moser may disclose personal information collected through our Website: to service providers who provide services to or on behalf of Thos. Moser; to any subsidiaries, joint ventures, or other affiliates; to a buyer or other successor in the event that we are acquired, merge with another entity, or sell portions of our assets; to comply with any court order, law, or legal process, including to respond to any government or regulatory request; if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Thos. Moser or others; consistent with any other purposes disclosed by us when you provide the information; with your consent; and/or in aggregated form in a manner that does not identify you.

If you prefer not to share your data with third-parties, please contact us by email at marketing@thosmoser.com.

Security of Personal Information

Although we take measures to protect your personal information, we cannot guarantee its security. No method of transmission of information over the internet or method of electronic storage is completely secure. Any transmission of personal information to or using our Website is at your own risk.

Contacting Us Regarding Your Personal Information

MANAGING NEWSLETTERS AND OTHER COMMUNICATIONS

In connection with your use of the Website, you may choose to receive certain newsletters and other communications. You may “opt-out” of receiving subscription, marketing or promotional communications from Thos. Moser by following the unsubscribe instructions or by using the unsubscribe links provided in these communications, or by contacting us at salesinfo@thosmoser.com, by sending postal mail to 72 Wright’s Landing, Auburn, Maine 04210, or by calling 800.862.1973.

Additionally, you can unsubscribe from direct mail here: https://www.thosmoser.com/direct-mail-opt-out/

You can contact us at any time using the contact information listed in the last section of this Privacy Notice to request we do any of the following:  (i) erase or delete all or some of your personal information; (ii) change, update, or correct your personal information; (iii) restrict how we use all or some of your personal information; (iv) access your personal information and, where applicable and feasible, request to receive that personal information in a commonly used electronic format (or ask for this information to be provided in that format to a third party); or (v) disclose what personal information we collect, use, disclose, or sell.  We will consider and respond to any such requests promptly, and otherwise in accordance with applicable laws.  Although we use good faith efforts to respond to your request, we may not be able to provide and/or correct the requested user information in all situations.  For example, subject to applicable laws, we may not be able to provide the personal information requested if it imposes an undue burden or expense, requires us to release confidential commercial information, requires the disclosure of personal information relating to another person, or requires authentication of the request that is not feasible.

Children

Our Website is not directed to persons under the age of 18.  If we become aware that a child under 18 has provided us with personal information, we will take steps to delete the information as soon as possible. If you believe that your child under the age of 18 has submitted personal information to Thos. Moser, please contact us using the contact information listed in the last section of this Privacy Notice.

Updates to Our Privacy Notice

This Privacy Notice may be amended from time to time. Any such changes will be reflected on this page.

Questions

Any comments, concerns, questions, or specific requests regarding this Privacy Notice should be directed to Thos. Moser at:

72 Wright’s Landing

Auburn, ME 04210

Phone: 207.784.3332

Fax: 207.784.6973

Email: salesinfo@thosmoser.com